Your Top Questions On How Zenyum Invisible Braces Works | Zenyum SG

20 August 2021

A blue aligner case, perfect for storing your Zenyum Invisible Braces on-the-go.

Thinking about starting your Smile Journey this year? Chances are, you may have asked, “How exactly does Zenyum work?”  

Sure, your Instagram feed is flooded with Invisible Braces ads, and you’re thinking to yourself: Aren’t they all the same? Except, well, they’re not.

We’re here to help you get the smile you’ve always dreamed of, and we want to do this by having our expert dentists take charge of your treatment plan and dental health. For the rest? Don’t worry! We’ll help you ensure you get to your appointments on time, scheduling dental visits and being easily accessible on the Zenyum app for any questions or concerns. 

Basically, we’re working with top dentists to help you get your dream smile easily and at a reasonable price, with dental health coming first and foremost.

Go big or go home, right?

Frequently Asked Questions about Zenyum Invisible Braces

1. Pre-assessment: Why do I need to submit teeth photos for Zenyum? Who’s looking at them?

Snapping a few teeth pics and submitting them online (feel free to read our guide on how to capture teeth pictures for the smile assessment), is the first step you’ll be taking in your Zenyum Smile Journey. These photos allow our dentists to assess if you’ll be eligible for Zenyum Invisible Braces. The best part? You can submit them online, so there’s no need to pay a visit to the dentist just yet.  

We admit it can be a little… vulnerable, taking photos of your teeth. After all, you’re documenting what might be negligent flossing habits, imperfect brushing techniques, and who knows what else? Don’t sweat it though. We’re all human – and we promise that none of our partner dentists are judging the state of your oral health. In fact, our dentists are looking to see if Zenyum Invisible Braces could benefit you. And, if it makes you feel better, you can even learn exactly how our dentists analyse your pre-assessment photos.

The downside? As much as we’d like to, unfortunately we can’t treat everyone. Some conditions may mean that Zenyum Invisible Braces won’t be suitable for you. But isn’t it better to know before climbing into your dentist’s chair (and getting billed for it!)?

2. Your first dentist visit: Why do I still need to see a dentist? And what happens when I attend my first dental appointment?

“What? I thought Zenyum was about no-fuss care?” you ask? Fair enough.

Striking that balance between medically-sound and safe dentist supervision, and fewer dentist visits is tricky, but we think we’ve nailed it. Zenyum is all about getting professional expert care, minus the fuss (and commute!). And while we are fans of keeping things easy for you, the most important part of your Smile Journey will still have to start at a dental clinic with our partner dentists. If you’re approved for treatment, we’ll reach out to you so you can attend your first appointment at any one of our partner clinics! 

Does going to the dentist give you the jitters? Many people experience anxiety about going to the dentist, and we’re here to help make it less scary. At your first dental appointment, after being approved for Zenyum Invisible Braces, you’ll go for:

  • A full mouth examination (gotta make sure everything’s good to go!).
  • An X-ray and 3D scan so that we can complete a comprehensive assessment of your case. 
  • Anything else your dentist recommends.

X-rays are an incredibly important step in your Zenyum Invisible Braces journey. Although we can give a preliminary assessment via the photos you submitted, we still need to take a look at your bone structure. Your bones, hidden beneath your gums, give us insight into exactly how your teeth will move and allow us to plan around that. Without X-rays, your bone structure might throw us a curveball that affects your treatment outcome, which is definitely bad news.

It’s worth mentioning that payment for this first visit will be made directly to the dental clinic. We’ll reach out to you to remind you of your appointment, so be sure to add it to your calendar once we confirm your booking.

Of course, on top of this first dental appointment, you should still be visiting the dentist at least twice a year for your regular scaling and polishing. It also gives your dentists an opportunity to fix any ongoing issues before they get too severe. After all, the only thing more important than a great smile is keeping your mouth healthy and happy!

3. Kickstarting Your Smile Journey: How can Zenyum help you? How much does Zenyum Invisible Braces cost?

When it comes to treatment plans, we believe we’ve got it down pat. Your customised plan ensures we leave no stone unturned, and that we design the right treatment for you. It will show you the current state of your teeth, as well as where your Zenyum Journey will eventually take them. It comes in the form of a 3D image that lets you see your teeth from every angle, so you get a nice, clear picture of how your teeth will move throughout every stage of your treatment plan.

Not happy with your treatment plan? Don’t sweat it – just reach out to our customer success team and we’ll work with you to find the solution that best fits your dental needs. After all, we’re backed by the pros, and they know what’s best.

Now, onto the Big Question that most of you are probably wondering about – how / when do I pay? Well, once you’re happy with your treatment plan and feel that you’re ready to go ahead, we’ll send you a bill.

If you need the numbers, here’s the breakdown: You could be paying anywhere from S$2,690–$4,590 if you’re paying up front, not including the cost of your first dental appointment. And if you’re a little concerned about cash flow, you might be interested in going for our 0% interest-free installlment plan. Read more for breakdown on the cost of Zenyum Invisible braces!

4. Second dental consultation: Your Zenyum Invisible Braces Fitting Appointment

Yup! Your aligners are 3D-printed to fit your teeth, and only your teeth. After which, you’ll need to go to the dentist’s clinic to pick them up, which might be the most exciting part – finally getting those aligners! Trust us, we’re just as excited as you.

Why do you need to collect your aligners at your dentist’s clinic? Because you’ve got to have your Zenyum Invisible Braces fitted! After all, they’ll need to fit perfectly to make sure they work.

In fact, your treating dentist will teach you how to use and care for your Zenyum Invisible Braces! The last thing we want is for your Zenyum Invisible Braces experience to be subpar.

Make sure that you flag any discomfort you feel when wearing your aligners for the first time. While a short adjustment period is normal, extreme discomfort is not. Your dentist will be able to advise you on how to proceed in the unlikely event that you do have any major issues with your aligners.

One of the most important parts of your fitting appointment would be your dentist performing IPR (interproximal reduction), if you need it.

Sounds intimidating? We get why. But what is it, really? Well, naturally, if there isn’t enough space for your teeth to move into their desired position, you wouldn’t be able to get the best results. In fact, going without IPR might result in your teeth sticking forward after treatment, causing a change in your profile, for the worst mind you! Probably not what you signed up for, and we don’t want to set you up for failure either.

A potential alternative for the best results without IPR would be a tooth extraction, and we’re sure we don’t need to explain why that wouldn’t be a fun time for you.

5. Tracking your treatment : Does Zenyum have an app? What does the Zenyum App do?

But of course. It’s probably one of the best parts of the Zenyum treatment journey. That unassuming little square icon on your phone allows your dentist to track your progress. Like magic.

You’ll be snapping pictures of your pearly whites every ten days to ensure that your teeth are moving according to your treatment plan. Of course, they’ll also assess that you’re wearing your aligners the right way so you can get the most out of them!

You’ll also receive reminders via the app when you need to change your aligners to your next set. Especially handy if you’re the forgetful type who loses track of days – the app will be here to save you from yourself!

Additionally, should any challenging situations arise (like if you lose your aligners, etc), you can contact our customer care team through our app as well. See? Easy peasy. If it’s something medically urgent, our dentists will also be available through the app to advise you on next steps.

And there you have it! Your Zenyum Invisible Braces plan, from start to finish. Now that you know all about the process, don’t forget to submit your pre-assessment photos to get started! We promise we’ll be here for you every step of the way.

Smile More folks! This is only the beginning.

Woman looking happily at Zenyum Invisible Braces

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This device or software is not intended to be used for any medical purpose (such as the detection, diagnosis, monitoring, management or treatment of any medical condition or disease). Any health-related information provided by this device or software should not be treated as medical advice. Please consult a physician for any medical advice required.

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